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All Bakcou eBikes come with a one-year, 365-day manufacturer's warranty.* The manufacturer's warranty begins on the day your Bakcou eBike is received. One year manufacturer's warranty is valued at $529. Extended warranty packages are available and offered through a third-party vendor. Extended warranty packages allow for a one-time replacement on parts and components. Extended warranties start on the day the manufacturer's warranty period ends.

*Mini Badger Electric Scooters come with a 30-day manufacturer's warranty only.

The manufacturer's warranty protects against all manufacturing defects in material or workmanship in accordance with the following terms:

  • Warranty Period begins the day the eBike is received and shall end immediately upon any sale or transfer of the eBike to another person. Under no circumstances shall the Manufacturer's warranty apply to any subsequent owner or other transferees of the eBike.
  • eBike must be registered by the original owner using the eBike's serial number (located on the headtube) within 30 days of receive the bike. This can be done through the "Warranty Registration" link located at the bootom of the Bakcou website homepage.

1-Year Limited Manufacturer Warranty

The 1-Year manufacturer warranty is limited to the replacement of the following components: the lithium-ion battery (the "Battery"), frame, motor, controller, wiring harness, and LCD display.

  • Battery warranty does not include damage as a result of improper charging, improper maintenance, water damage, normal wear, or other such misuses.
  • Battery replacement will be at a prorated price based on both the size of the battery and the length of time that has passed since receiving the bike.

30-Day Manufacturer Warranty

The manufacturer's warranty covers the following components for the first 30 days after receiving the bike: suspension, stem, handlebar, headset, seat post, saddle brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, and kickstand.

During the first 30 days, Bakcou will cover parts, shipping, and labor for any of the above components. After 30 days, the customer will be responsbile for shipping.

Mini Badger 30-Day Manufacturer Warranty

The Mini Badger 30-Day Manufacturer Warranty will cover the frame, motor, controller, brakes, handlebar, stem, rims, wheel hubs, throttle, kickstand, and lights.

Bakcou will cover parts, shipping, and labor for any of the above components only during the warranty period.

Manufacturer's Warranty Does Not Cover:

  • Normal wear and tear of any Covered Component
  • Consumables of normal wear and tear parts (such as tires, tubes, brake pads, cables and housing, grips, chain, spokes)
  • Any damage or defects to Covered Components resulting from failure to follow instructions in the eBikes owner's manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the eBike as sold, operator error, water damage, stunt riding, or improper follow-up maintenance.
  • For teh avoidance of doubt, Bakcou wil not be liable and/or responsible for any damage, failure, or loss caused by the use of unauthorized parts or any unauthorized service.
  • Any products sold by Bakcou that are not an eBike.
  • Shipping costs for warranty claims outside of the continental United States.

Claims Process

Photos and/or videos of the damaged, covered component are required for Bakcou to replace any covered component under warranty.

To start your claim:

  • Contact the Bakcou Technical Support team using the information provided below. The Bakcou Technical Support team will work with you to troubleshoot the problem and initiate a repair.
  • If the Bakcou Technical Support team determines that a Covered Component must be replaced, instructions will be provided for receiving the replacement and returning your damaged component.
  • After the replacement Covered Component is received, the Bakcou Technical Support team will assist in replacing or installing the new Covered Component on your Bakcou eBike.

Contact Details
Address:
Bakcou
2840 Wadman Dr
Ogden, UT 84401
Email: info@bakcou.com
Phone: (844) 227-1096


SHIPPING DAMAGE CLAIMS

Products should be inspected immediately upon delivery. Freight damage claims are extremely time-sensitive and will not be accepted more than 3 business days after delivery. Please note any damage to your products on the Bill of Lading before accepting delivery and signing off on the shipment. Take photos of any damage found and date the images when possible. Report freight damage claims within 3 business days of delivery to Bakcou, LLC at (844)227-1096, or on Bakcou.com.

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Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou
Storm Jäger - Bakcou

Storm Jäger

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$7,999.00

Manufacture Warranty - Learn More

The #1 selling full-suspension, fat-tire electric bike, redefined. If it’s gnarly, rugged, steep, or technical, look no further than the full-suspension Storm Jäger. This bike will chew up those rocky climbs and steep descents with ease, while still allowing you to pull that trailer full of gear to and from your tree stand, blind, or favorite hunting spot. 

Jäger, the German word for hunter, pays homage to the German-engineered Rohloff hub that the Storm Jäger is built around. The Rohloff Speed Hub is an internal gear hub, meaning this bike doesn’t have a traditional cassette and derailleur system.

This 14-speed hub is undeniably a feat of engineering; the huge gear ratio allows for high speeds and the ability to climb like a beast. Internal gear hubs require less maintenance than traditional derailleur systems. Consequently, with a majority of the mechanisms housed internally, the Rohloff Speed Hub gives you peace of mind out in the backcountry.

The full-suspension Storm Jäger features the unparalleled power and performance of Bafangs ULTRA mid-drive motor. Because we use the diesel engine of mid-drive motors, the rear suspension of the Storm Jäger has to be just as strong. The Rockshox Monarch Rear suspension gives this fat-tire electric bike the ability to handle the torque and power of the Ultra motor without causing the frame to flex under intense loads. 

The Ultra motor is referred to as a smart motor. The speed, cadence, shift, brake, and torque sensors provide continuous feedback from the rider to the motor, simultaneously allowing the motor to deliver exactly what you ask. The internal gear hub and derailleur system allow for gears to be changed without pedaling. As a result, these elements combine to give a very natural feeling ride.

Simultaneously, we combined the incredible performance of an Ultra motor with a full suspension frame and the top-of-the-line internal gear Rohloff hub to create the best-in-class Storm Jäger. Only limited by your ambition, there is nothing this fat tire electric bike can’t handle. Ride one today and see for yourself why the Bakcou Storm Jäger is in a class of its own!

  • Motor M620: This smart torque sensing G510 motor, powered by Bafang, is capable of falling under all 3 Classifications of eBike laws. Toggle between both 750 watts, and 1,000 continuous watts with a max power output of 1,500 watts.  How is that possible?
  • Battery: Extended Distance 48v 17.5ah, 21ah, or 25ah lithium-ion
  • Range: See “eBike Range Explained” under “Resources” on our website
  • Performance: 160NM of Torque/ 1500 Peak Wattage Output
  • Display: Bafang DP C18.UART Full Color LCD
  • Brakes: Powerful Tektro HD E750 Quad Piston Hydraulic, 203mm front & rear
  • Suspension: RST Renegade Air Fork (120mm of travel) & Rockshox Monarch Air rear
  • Frame: High Grade Aluminum Alloy 6061
  • Throttle: Removable Left Thumb Throttle
  • Wheels: Quick Release 12mm Thru Axle Front Hub 
  • Tires: Unparalleled Traction and Control Maxxis Minion 26” X 4.0
  • Gearing: Rohloff E-14 (500/14) Speed Hub
  • Steering: Wide 740mm Handlebars for Greater Stability
  • Load Capacity: 300 lbs
  • Locking Ergonomic Handlebar Grips
  • Saddle: SR Sport Saddle 
  • Aggressive Skid-Proof Wide Stance Pedals
  • Weight: 72 lbs

Rear Pannier Rack ($75 value)
*New* 4 AMP Smart Charger ($180 value)
Mud Fenders ($55 Value)
Lifetime Customer Support for your Storm Jager Fat Tire Electric Bike(Priceless)

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