Bakcou backs your adventures with premium protection: a lifetime frame warranty plus a comprehensive two-year manufacturer warranty covering essential components. Ride confidently knowing your eBike is protected wherever your journey takes you.

Our customer service team is here to help! Whether you need assistance with your order, have questions about our products, or need general support, we’ve got you covered. Reach out to us, and we’ll make sure you get the answers you need—fast and hassle-free!

We have an extensive network of authorized dealers across the United States & Canada. Many of our dealers keep a stocked showroom of Bakcou eBikes, allowing you the opportunity to test ride different models before you purchase.