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Take The Worry Out of Buying A Bakcou EBike

Take The Worry Out of Buying A Bakcou EBike

At Bakcou, we understand that investing in one of our eBikes for hunting or backpacking is a big decision. We stand behind our eBikes with full confidence that our customers will have and enjoy the industry-leading eBike in their hands. We want our customers to feel good about buying one of our eBikes, knowing that if they aren't completely satisfied with their purchase, we'll give them their money back* or exchange their bike for a different model (*terms and conditions apply).

We pride ourselves on our five-star customer service. Our team is ready to assist you with all of your eBike questions and needs. Our sole focus is on taking care of our Tribe Members and you can shop with confidence knowing that when you call Bakcou, you'll work directly with a member of our team located at our headquarters in northern Utah. With the same passion for the outdoors that you possess, our team is knowledgeable on our products and has miles and miles of Bakcou eBike experience.

If your Bakcou eBike isn't everything you hoped it would be, or you simply decide you want a different Bakcou model, we'll do a no-hassle exchange for a different model or provide you with a full refund. You cover the return shipping to get the bike back to us, and we'll take care of the shipping costs to get you your new bike! Your Bakcou eBike must meet our new condition standards, including having less than 10 miles on the odometer, to qualify for an exchange or full refund. To view the full list of new condition standards, click here

We know that purchasing a Bakcou eBike or scooter is a big investment, and we want our customers to feel great about buying our products. When you purchase an eBike or scooter from us, you become part of our Bakcou Tribe of ambassadors, joining a community of like-minded individuals with common interests and a passion for hunting and the great outdoors. Our Bakcou Team is here to support you and ensure you are enjoying your eBike or scooter to the fullest potential.

Bakcou's 30-Day No-Risk Purchase Program is for bikes purchased after November 1, 2021. Prior purchases do not qualify. Customer's 30-Day No-Risk Trial starts on the day the deliver company delivers your eBike. Click here for full details on our 30-Day No-Risk Purchase Program.

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